In this episode of Main Street Business Insights, host Matt Wagner sat down with Danny Reynolds, president and owner of Stephenson's, an independently owned high-end fashion retailer in downtown Elkhart, Indiana. For more than 90 years, Stephenson’s has undergone several transformations – from custom tailoring to everyday fashions to special occasions – always with a strong focus on customer service and community involvement. 

In their conversation, Matt and Danny discuss the overall economic landscape for clothing retailers, how Stephenson’s continues to carve out a successful niche, and the importance of connecting with customers on a personal level as well as the community at large.

Listen to their conversation here.

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Stay tuned for next week’s episode featuring Anette Landeros, owner of Casa Azul Coffee in Fort Worth, Texas.